This owner hung up on his past customer, potential future customer, and any recommendations of friends, family, colleagues in the Richmond, Va. I dropped it off on my way in, picked it up on my way out. I told him I already had invested enough in the phone and would just upgrade to an I-phone 6. Short story: I 100% recommend i-Rite. I understood that there was no warranty on the battery.
You were better off replacing the whole thing due to the cost of replacing the screen. I received my phone in worse condition that I gave it to them in terms of its worth- the apple warranty is completely voided as soon as they touch it. I will pick up my broken mini iPad 3 tomorrow. They did not have the battery. I all but obliterated my iphone 6 plus a month ago.
There was no visible damage anywhere. Love these guys, so glad I had someone I could call! Place has counter people inexperienced in technology and not even solid small business experience. So, someone cracked the screen on my Samsung Galaxy S6 not me, the ground did it and I needed information from the phone, and I wanted to have it as a back up. I purchased one and took it to them with the iPad. A few months ago the battery on my cell phone started to die quickly.
Providing quality food since 1974, we use fresh ingredients on all our menu items. The techician Cameron, was helpful, and courteous. I took my phone elsewhere to be repaired. The technician showed me the differences between the original and knockoff. It seems as if iRite only values their consumer prior to the sale and has lost the art of customer service. Area are now out the window.
I remember in the not so distant past if broke the screen on your laptop it was toast. I was told the warranty was not valid because I damaged my phone. I gave them my phone to repair a broken screen- the only problem with the phone was a broken screen. Lee calls me back and reiterates we can slap some glue on it or replace it again and give a nominal discount on another screen replacement instead of doing the right thing and honoring there work already paid for. Finished with swiss, caramelized onions, garlic aioli, romaine lettuce, sliced tomato and pickle chips. Long story: I went 11 years of iPhone ownership without ever cracking my screen.
Thank you I Rite for helping me be his hero for the day! The gentleman here was very helpful when I brought my daughter's phone in. Absolutely Terrible customer experience and service! He was very honest in informing me that her phone still may not work even after repaired. I would highly recommend taking your business elsewhere. There is a large parking lot and several restaurants in walking distance to check out while they repair your gear. Mellow Mushroom is more than just a pizza restaurant; it is where Decatur pizza lovers and beer lovers gather. Their 90-day warranty is garbage.
These people run their business like a shady used car sales company. I remember in the not so distant past if broke the screen on your laptop it was toast. Thank you I Rite for helping me be his hero for the day! Very professional and kind crew here! I am amazed to see how far we have come. I read the reviews on Yelp and they were helpful. Toby was especially helpful, the service and repair was perfect and the price very competitive. My son has been using it for the last few days and is so happy.
I happened to be in the area so I stopped by i-Rite to see if replacing my battery would help. Also, let him know they need to move the 90 day warranty sign to counter and call it out to customers and should at least come out in person to address the customers need as the inexperienced counter talent can't handle the customers. I made the mistake of giving them my phone to repair. With a side of roasted potatoes +150 cal , or choice of kettle chips Mellow Mushroom is proud to serve Henrico with delicious pizza, hoagies, calzones and salads. I appreciated his honesty when giving advice on the pros and cons of of repair vs replacement. I would suggest shopping with a retailer that is willing to earn your business instead of one that expects it. This place made my day! Good luck being in business in the Richmond area with that service and attitude Lee! He was too busy apparently to come deal with the customer.
But in a few short seconds, I reluctantly joined the ever growing band of cracked screeners. This was the second time in 6 months. After the first time, I dropped the insurance because I heard about this place, and I was like worse case scenario, I can get it fixed for what the insurance deductible was and I don't have to pay the month to month fee. I did not damage the phone. It's a quaint little repair shop that does wonders. Coming from a strong customer service background, my experience with this company is appalling. I am amazed to see how far we have come.
Took in shop- sorry we can slap some glue or you will have to pay for screen replacement again! That was about 3 weeks ago and I've had no issues with the repair. The whole process took about an hour and it looked brand new when it was done. I hope never to have to use this service again, but if I do, I will be back. . Again, just pay the extra money and get your phone repaired at the Apple Store I brought my iPhone to iRite to repair a defect in the equipment they replaced on 8.